As the IMF stated that Artificial intelligence (AI) has potential to wipe out up-to 30% of jobs from industries, it’s not entirely a false statement, it can, but similar concerns began to arise in 1960 when Information technology (IT) was just getting started. In an open letter to US President Lyndon B. Johnson, a group of social activists and academics claimed that the “cybernation revolution” would produce “a separate nation of the poor, the unskilled, the jobless,” who would be unable to find employment and pay for basic necessities, but in today’s world we can’t imagine our life without Technology. We all are getting perks of it in every industry or field. Yes, there is a paying different of an individual who work in IT field or know how to use, a similar situation we will be facing when the AI will be fully unleashed and will be opted by industries, The individual who will understand it or upskilled themselves of it, will be getting benefits of it.
AI has grown rapidly in the last years, and you can’t go a day without hearing about it. Does that, however, also hold true for staff training? What is the industry’s current use of it? How about the future? Your inquiries have been heard, and the wait is now over! We’ll examine AI’s function in staff training in this blog, together with the advantages of utilizing it.
“After a year of experimentation, it’s now clear that AI will revolutionize this space,” stated Josh Bersin (https://joshbersin.com/2023/12/ai-is-transforming-corporate-learning-even-faster-than-i-expected/), a worldwide HR leader, in his piece. Below, we’ll examine some of the ways it’s accomplishing that.
Making training materials from scratch is a time-consuming process, as we can all agree. However, it’s essential and repetitive, organizations have to provide the right training to every employee they hire at least once. AI may generate content for your staff training program depending on the data you supply. For instance, like Traino.ai, can produce training materials to assist your new hires to understand work methods. Inform it of the type of information you are looking for, the industry it is intended for, and the level of detail your organization requires.
Have you ever wished there could be a person who can answer all your queries regarding specifically a task you’re performing. Definitely you will not be looking up-to your boss for every question or a genie, that’s where conversational AI would come in handy. It will serve as your employees’ round-the-clock support system while they complete your training course.
For example, let’s say your remote new hire is reviewing their onboarding material after working hours and needs help. Since a Team lead is unavailable, they can’t ask questions or feel hesitant to ask every question. However, a conversational AI chatbot can answer their questions based on organizational data, their intent, and the previous questions and context they provided.
However, what differentiates that from a generic chatbot? 🤔
Generic chatbots are taught to respond to certain queries, usually often-asked questions. On the other hand, conversational AI chatbots function similarly to human conversations. Also, when used for employee training programs, this can function specifically for your organization working methods and can provide 24/7 mentorship for your staff members.
Have you ever had a conversation with someone and then mostly forgotten what they said? It’s not only you. Hermann Ebbinghaus’s Forgetting Curve (https://www.csustan.edu/sites/default/files/groups/Writing%20Program/forgetting_curve.pdf) states that 50% of information is quickly forgotten within a day after learning it if you don’t repeat it.
However, in spite of making best efforts to retain the learning of the training program, your employee will forget half of the information. It will be a loss of time and cost of capital invested in training programs, and your employee optimization too.To help them, AI can create quizzes using your material to test their knowledge.
For instance, Traino.ai quiz feature can test your employees’ knowledge on specific policies like you’re working methodology, employee handbook or your dress code too. You can decide how many questions your quiz will have, how many multiple-choice answers you want for each question and its difficulty level.
If you realize how challenging it is to create a training program that benefits every individual, raise your hand. ✋ Practically, the majority of the training programs are generic or covers a specific topic. It cannot cater to every individual’s needs. There will always be some people who believe a task is too difficult and others who don’t. Every employee has a unique learning style, tempo, and other characteristics.
Fortunately, you can use AI to develop programs that can be beneficial for every employee. To create a customized curriculum, it will determine their needs, preferences, prior knowledge, and more. Additionally, it can modify the program to accommodate employees who require additional time in a particular area.
The majority of training courses are lengthy and challenging to follow. However, your staff are more likely to be interested in the content because AI allows you to design individualized programs. Gallup (https://news.gallup.com/poll/241649/employee-engagement-rise.aspx) claims that highly engaged workers are more likely to stick around, produce more, and boost profitability by as much as 21%.
Lastly “A generation ago, the half-life of the value of a skill was approximately 26 years. Now the half-life is often less than five years. So, it is perhaps not surprising that, globally, corporations are expected to invest more than $380 billion in learning and development programs this year.” (Harvard Business Review)
AI can, of course, pose certain difficulties in employee training, such as an over-reliance on its capabilities. However, you can take advantage of AI’s various applications if you set up the conditions so that it can support you rather than take the place of your function.
Transform your Business with Traino! Want a personalized walkthrough? Book a demo today and let us show you how Traino can transform your training programs.